Effective May 13, 2026
Privacy policy.
We built BuildrHQ with privacy in mind from day one. Here's exactly what we collect, why we collect it, and what you can do about it.
We don't train on your data
Your code, prompts, and projects are never used to train our AI models.
Encrypted at rest and in transit
All data is encrypted using industry-standard AES-256 at rest and TLS in transit.
You can export anything, anytime
Download all your projects, outputs, and account data at any time with one click.
You can delete it all
Request full account and data deletion at any time. We honor it within 30 days.
01What We Collect
We collect only what we need to provide the service.
| Category | Why | Retention |
|---|---|---|
| Account info (name, email) | Authentication & communication | Until account deletion |
| Usage & activity logs | Platform improvement & fraud prevention | 90 days rolling |
| Payment records | Billing & legal compliance | 7 years (legal requirement) |
| Device & IP data | Security & abuse prevention | 30 days rolling |
02Who We Share With
We do not sell your personal data. Ever. We share data only with:
- Infrastructure providers — cloud hosting and database services under strict data processing agreements.
- Payment processors — we use third-party processors and never store your card details ourselves.
- Legal authorities — only when required by law or valid legal process.
03Your Rights
Depending on your location, you have the right to:
- Access and receive a copy of all personal data we hold about you.
- Correct any inaccurate personal data.
- Request deletion of your account and associated data.
- Object to or restrict certain processing activities.
- Data portability — export everything in a machine-readable format.
To exercise any of these rights, email us at privacy@buildrhq.com.
04Cookies & Analytics
We use a minimal set of cookies to operate the platform:
- Session cookies — to keep you logged in during your visit.
- Preference cookies — to remember settings like dark mode.
- Analytics — privacy-preserving, aggregated usage metrics only. No cross-site tracking.
05Contact
For privacy-related inquiries or to exercise your rights, contact our Data Protection team at privacy@buildrhq.com. We aim to respond within 5 business days.
Questions about our privacy practices? Email privacy@buildrhq.com